sheryna

Privacy Policy

This Privacy Policy explains how Sheryna (“we”, “us”) collects, uses and protects personal data when you use sheryna.sg. We handle personal data in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA). By using this site, you agree to the practices described here.

What we collect

  • Information you give us. When you submit a form — for example a request for quotes (movers, renovation, agents, cleaning) or a message via our Contact page — we collect the details you provide, such as your name, email, phone number and the details of your enquiry.
  • Information collected automatically. Like most websites, our servers and analytics tools record standard technical data such as your IP address, browser and device type, pages viewed, and referring pages. We use Google Analytics for this.
  • Cookies. We and our analytics providers use cookies and similar technologies to understand how the site is used and to improve it. You can control or block cookies through your browser settings; some features may not work if you disable them.

How we use your data

  • To respond to your enquiries and, where you have asked for quotes, to connect you with relevant service providers so they can follow up.
  • To operate, secure, analyse and improve the website and our content.
  • To comply with our legal obligations.

We do not sell your personal data.

Disclosure to third parties

Where you request quotes or to be matched with a provider, we share the details of that request with the relevant third-party service providers so they can respond to you — this is the purpose of the form, and submitting it is your consent to that sharing. We also use trusted service providers (such as analytics and email delivery) that process data on our behalf. We may disclose data where required by law.

Retention

We keep personal data only for as long as needed for the purposes above or as required by law, after which it is deleted or anonymised.

Your rights under the PDPA

You may request access to the personal data we hold about you, ask us to correct it, or withdraw consent for its use. To make a request, contact us at hello@sheryna.sg. We will respond within a reasonable time in line with the PDPA.

Security

We take reasonable administrative and technical measures to protect personal data against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

Our guides may link to other websites. We are not responsible for the privacy practices of those sites; please review their policies separately.

Changes to this policy

We may update this policy from time to time. The version published on this page is the current one, and material changes will be reflected here.

Contact

Questions about this policy or your personal data? Email us at hello@sheryna.sg.

This policy is provided for general information and is not legal advice. If your circumstances require it, seek advice tailored to your situation.